Privacy Policy

Last updated: May 2026

This Privacy Policy describes how Stile Donna Bags collects, uses, stores, and protects your personal data when you visit or make a purchase on www.stiledonnabags.com, in compliance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and the Italian Privacy Code (Legislative Decree 196/2003).

1. Data Controller

Stile Donna Bags
Via Testulla, 149, 95122 Catania, Italy
Email: contact@stiledonnabags.it
Phone: +39 351 106 1108

2. Personal Data Collected

2.1 Data provided directly by the user

  • Personal data: first and last name
  • Contact data: email address, phone number
  • Shipping and billing data: address, city, postal code, country
  • Payment data: securely processed by Shopify Payments — we do not store credit card data
  • Communications: messages sent via email, WhatsApp, or contact forms

2.2 Automatically collected data

  • Browsing data: IP address, browser type, operating system, pages visited
  • Device data: device type, language, time zone
  • Cookies and similar technologies: described in section 7

2.3 Data from third parties

  • Data received from payment platforms for transaction verification
  • Data received from couriers (BRT, Bartolini, Poste Italiane) for shipment management
  • Data received from Google Analytics, TikTok Pixel, and Pinterest Tag for traffic analysis and advertising campaigns

3. Purposes and Legal Bases of Processing

3.1 Contract execution (Art. 6, par. 1, lett. b GDPR)

  • Order processing and management
  • Organization and tracking of shipments
  • Sending order confirmations, invoices, and delivery updates
  • Management of returns, refunds, and complaints
  • Pre- and post-sale customer support

3.2 Legal obligation (Art. 6, par. 1, lett. c GDPR)

  • Fulfillment of tax and accounting obligations
  • Retention of documents required by Italian law
  • Response to requests from competent authorities

3.3 Legitimate interest (Art. 6, par. 1, lett. f GDPR)

  • Fraud prevention and site security protection
  • User behavior analysis to improve the shopping experience
  • Website management and improvement

3.4 Consent (Art. 6, par. 1, lett. a GDPR)

  • Sending newsletters and promotional communications
  • Profiling for personalized advertising on Google, Meta, TikTok, and Pinterest
  • Use of non-essential cookies (analytics, marketing)

You can withdraw consent at any time by contacting us at contact@stiledonnabags.it or by clicking the unsubscribe link in any of our promotional emails.

4. Sharing Data with Third Parties

We do not sell or rent your personal data to third parties for marketing purposes. We share your data exclusively in the following cases:

4.1 E-commerce and payment platforms

  • Shopify Inc. — e-commerce platform hosting our store.
    Privacy Policy: shopify.com/legal/privacy
  • Stripe and PayPal — secure payment processing

4.2 Shipping and logistics

  • BRT, Bartolini, Poste Italiane — couriers for order delivery (name, shipping address, phone number)

4.3 Advertising platforms and social media

We use the following platforms for traffic analysis and advertising campaigns. Each installs pixels or tags on our site that collect data about your browsing behavior (only with your consent):

4.4 Email marketing

  • Klaviyo — newsletter management (only if you are subscribed to our mailing list)

4.5 Legal obligations

We may communicate your data to the competent authorities if required by law or a judicial authority.

4.6 International transfers

Some providers (Shopify, Google, Meta, TikTok, Pinterest) operate outside the EU, including the USA. In such cases, we ensure that the transfer complies with the GDPR through standard contractual clauses (SCC) approved by the European Commission or other recognized adequacy mechanisms.

5. Data Retention

  • Order and billing data: 10 years (Italian tax obligation)
  • Customer account data: until deletion or 3 years from last access
  • Newsletter data: until consent is withdrawn
  • Customer support communications: 3 years from the conclusion of the request
  • Data collected by pixels and tags (Google, Meta, TikTok, Pinterest): according to the policies of the respective platforms

6. Your Rights (GDPR)

As a data subject, you have the following rights under Articles 15-22 of the GDPR:

  • Right of access (Art. 15): obtain a copy of your personal data
  • Right to rectification (Art. 16): correct inaccurate or incomplete data
  • Right to erasure (Art. 17): request deletion of your data
  • Right to restriction (Art. 18): restrict processing in certain circumstances
  • Right to data portability (Art. 20): receive your data in a machine-readable format
  • Right to object (Art. 21): object to processing for direct marketing purposes
  • Right to withdraw consent: withdraw consent given at any time

To exercise your rights, write to: contact@stiledonnabags.it. We will respond within 30 days.

You have the right to file a complaint with the Data Protection Authority: www.garanteprivacy.it

7. Cookies and Tracking Technologies

Our site uses cookies and similar technologies (pixels, tags) to improve your browsing experience and for advertising activities.

7.1 Types of cookies and pixels used

  • Technical and essential cookies: necessary for the site to function (cart, login session). Consent not required.
  • Analytical cookies — Google Analytics: collect anonymous data about site usage. Consent required.
  • Marketing cookies — Google Ads: to show personalized ads on Google. Consent required.
  • Facebook Pixel (Meta): tracks actions on the site to optimize campaigns on Facebook and Instagram. Requires consent.
  • TikTok Pixel: tracks conversions and optimizes advertising campaigns on TikTok. Requires consent.
  • Pinterest Tag: tracks visits and conversions from Pinterest to optimize campaigns. Requires consent.

7.2 Cookie Management

You can manage your preferences via the cookie banner on the site at first access, or by changing your browser settings. You can also manage advertising preferences directly on the individual platforms:

Disabling some cookies may limit certain site functionalities.

8. Data Security

We adopt appropriate technical and organizational measures to protect your data, including:

  • SSL/TLS encrypted connection across the entire site
  • Payment processing through PCI-DSS certified gateways
  • Data access limited to authorized personnel only
  • Regular platform and security system updates

In case of a data breach that poses a risk to your rights, we will notify you without undue delay (Art. 34 GDPR).

9. Minors

The site is intended for persons aged 18 years or older. We do not knowingly collect data from minors. If you become aware of this, please contact us immediately at contact@stiledonnabags.it

10. Links to Third-Party Sites

The site may contain links to third-party sites (including TikTok, Pinterest, Instagram, Facebook, YouTube). We are not responsible for their privacy practices. We recommend reading their respective policies before providing personal data.

11. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. The update date at the top of the page indicates the latest revision. In case of substantial changes, we will inform you by email or via a notice on the website.

12. Contacts

  • Email: contact@stiledonnabags.it
  • Phone: +39 351 106 1108
  • Address: Via Testulla, 149, 95122 Catania, Italy
  • Hours: Mon - Fri, 9:00 AM - 6:00 PM (CET)

Data Protection Authority
Piazza Venezia, 11 - 00187 Rome
www.garanteprivacy.it